Any help would be appreciated before I try calling Tech Support! Hi, Thank you for posting your query on Microsoft Community. Do let us know if you have reached out to our technical support teams regarding this issue yet. In Windows 10, search OneDrive, uninstall the OneDrive Desktop app , and unlink the account via OneDrive tray icon. Mr Ashbo I found this discussion because I have issues with all the webcams on the following Dell equipment. I turned on Skype today, and the same problem is happening. I would return it to the Microcenter I got it from for an exchange, but it's a ~7 hour drive from me got it while on a trip to visit friends from college.
We will be glad to assist you. В ходе установки следуйте инструкциям на экране. I'd check your Device Manager, even if it doesn't say there's a problem with your webcam I'd reinstall the driver from the link I provided to Dell's website. Just Download and Do a free scan for your computer now. The laptop is no longer under warranty. It may not list the specific model or brand.
We regret the inconvenience caused to you. Please refer to the following Wiki article created by Andre Da Costa on If the drivers for Windows 10 are not available on the website, install the latest available drivers on manufacturer's website in compatibility mode and check if I helps to resolve the issue. I suggest you to uninstall the drivers completely and then reinstall the same in compatibility mode once more time and check if it helps. I have an older model computer but this seemed to fix the problem. I highly recommend Dell pro support and accidental damage protection. The Dell Webcam Central software you mentioned doesn't control hardware interaction - drivers do that which is why re-installing the webcam software won't fix the issue for you unless it includes a driver as part of the software install process. Would you believe that on Friday Dell remote support could not take control of my laptop to investigate because DellConnect was not working! I installed this software and restarted my computer and the webcam works now with Windows 10 Also, I would suggest you to run a thorough test on the camera.
So if you are finding any driver updates in the tool then those might be the upcoming updates which you can hide or show. I would suggest you to check for online workarounds for this issue. They will come and fix your computer wherever you are. Compatibility mode runs the program using settings from a previous version of Windows. I just wanted to say that this is what I had to do to get my Integrated Webcam to work on Windows 10 When I upgraded to Windows 10, the webcam wasn't recognized by software.
Regards, Maverick We suggest you to check in compatibility mode. To temporarily prevent the driver or update from being installing until a new driver or updated fix is available, a troubleshooter is available that provides a user interface for hiding and showing Windows Updates and drivers for Windows 10. Jayant Regards Jayant Gupta - Microsoft Support Engineer Hi Regina, Have you checked to see if there are any driver issues with your webcam in Device Manager? Method 2: I suggest you to download and install the latest drivers for the webcam from the manufacturer website and check if it resolve the issue. Windows update updates the system files more importantly in the priority and then updates the drivers. If the webcam doesn't work after you re-install the driver you may have a webcam hardware problem. Has the sfc scan returned any useful information? This is what worked for me, and if you wish to give it a try feel free to do so on your own risk. However, you can try installing the available Windows 7 driver for the webcam and see if it will work fine.
Your driver is up to date - if you have a problem with your driver, you can try to re-install the old version as below. Why do i see many drivers? If this doesn't work try temporarily installing a driver updater other than dell to see if it offers any newer updates. I've also conducted webinars recently with Go To Meeting software, and my webcam worked fine using that software. Can somebody help me please?? Let the driver install and then check the functionality. Should I give up on the integrated webcam and purchase an external webcam? Also try updating everything in the device manager. Запишите этот путь, чтобы исполняемый файл Setup.
Please do let me know what other information, you need and dont have! I can't help you reseat that unfortunately you may need to take it into a repair shop. I need help solving this problem please. It also doesn't show up in device manager, even when I show hidden devices. I believe that my video drivers are up to date. Hi, yesterday I tried testing out the camera app and I got the error message saying that my camera couldn't be found. Please let us know if this helps. Dell Technical Support is unable to help us at all.
I haven't damagfed my computer myself yet. From where did you install the drivers? I then restarted my machine. As long as your computer is recognizing the camera. Hi , We are glad that webcam issue is fixed. Thus, I updated the driver to use the original driver.